jilli44 Privacy Policy

1. Who We Are

jilli44 ("jilli44," "we," "us," or "our") operates the online casino and sports betting platform accessible at https://jilli44.net (the "Platform"). This Privacy Policy describes how jilli44 collects, processes, stores, uses, and discloses personal information about registered players, visitors, and prospective users who access or interact with the Platform.

jilli44 is committed to compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, administered by the National Privacy Commission (NPC) of the Philippines. We are registered as a personal information controller responsible for your personal data processed through the jilli44 Platform.

2. Information We Collect

jilli44 collects personal information in the following categories, depending on how you interact with the Platform:

Identity & Contact Information

• Full legal name as it appears on your government-issued ID;
• Date of birth (used to verify compliance with the 21+ age requirement);
• Residential address (barangay, city/municipality, province, region);
• Mobile number (used for account verification and GCash-related transactions);
• Email address (used for account communications and security alerts).

Identity Verification (KYC) Documents

• Scanned or photographed copies of Philippine government-issued identification (e.g., PhilSys ID, passport, UMID, driver's license, PRC ID, Voter's ID, Postal ID);
• Proof of address documents (e.g., utility bills, bank statements dated within 90 days);
• Selfie photographs taken during the identity verification process;
• Any additional documentation reasonably required for KYC compliance.

Financial Information

• GCash mobile number registered to your account;
• Bank account details (BPI, BDO, Metrobank) used for withdrawals, where applicable;
• Transaction history including deposit amounts, withdrawal amounts, dates, and payment references;
• Bonus and promotional credits applied to your account.

Gaming & Behavioral Data

• Game play history including games accessed, wagers placed, wins and losses;
• Session duration and frequency of platform access;
• Responsible gaming preferences including deposit limits, cooling-off periods, and self-exclusion requests;
• Bonus usage patterns and promotional redemption history.

Technical & Device Data

• IP address and approximate geolocation (used for fraud detection and jurisdictional compliance);
• Device type, operating system, browser type and version;
• Unique device identifiers;
• Pages visited, links clicked, and navigation patterns within the Platform.

Communications Data

• Live chat transcripts with our support team;
• Email correspondence sent to or received from jilli44 support;
• Records of complaints, disputes, and resolutions.

3. How We Collect Your Data

jilli44 collects your personal information through the following channels:

• Direct submission: Information you provide voluntarily during account registration, KYC verification, deposit and withdrawal requests, and contact form submissions;
• Automated collection: Technical data gathered automatically when you access the Platform via cookies, web beacons, server logs, and analytics tools;
• Third-party sources: Identity verification providers, payment processors (GCash, BPI, BDO, PayMaya, Metrobank), fraud detection services, and regulatory databases where we are legally entitled to receive such information;
• Public sources: Publicly accessible records where relevant to fraud prevention or compliance obligations.

4. How We Use Your Personal Data

jilli44 uses the personal data we collect for the following purposes:

• Account Management: Creating, maintaining, verifying, and administering your jilli44 player account;
• Service Delivery: Processing deposits and withdrawals, delivering game access, settling wagers, and distributing bonuses and promotions;
• Identity Verification (KYC): Confirming your identity and age to comply with applicable gaming regulations and anti-money laundering (AML) obligations;
• Fraud Prevention & Security: Detecting, investigating, and preventing fraudulent transactions, unauthorized account access, and abuse of promotional offers;
• Responsible Gaming: Monitoring gaming behavior for indicators of problem gambling, enforcing deposit limits and self-exclusion requests, and proactively reaching out to players who may require support;
• Legal & Regulatory Compliance: Fulfilling obligations under Philippine gaming regulations, the Data Privacy Act, AML laws, and any directives received from regulatory authorities;
• Customer Support: Responding to inquiries, resolving disputes, and processing complaints via live chat and email support channels;
• Platform Improvement: Analyzing usage data to improve game offerings, platform performance, and the overall player experience;
• Marketing Communications: Sending you promotional offers, new game announcements, and platform updates where you have opted in to receive such communications. You may opt out at any time.

5. Legal Basis for Processing

Under the Data Privacy Act of 2012, jilli44 processes your personal information on the following legal bases:

• Consent: Where you have provided clear, informed consent for a specific purpose (e.g., receiving marketing communications, sharing data for optional services);
• Contractual Necessity: Where processing is necessary to fulfill our obligations under the Terms & Conditions you accepted upon registering a jilli44 account;
• Legal Obligation: Where processing is required to comply with applicable Philippine laws including AML regulations, gaming regulations, and tax reporting requirements;
• Legitimate Interests: Where processing serves jilli44's legitimate interests (e.g., fraud prevention, platform security, responsible gaming monitoring) and those interests are not overridden by your privacy rights.

6. Sharing Your Personal Information

jilli44 does not sell your personal data to third parties. We may share your information only with the following categories of recipients, and only to the extent strictly necessary:

• Payment Processors: GCash, PayMaya, BPI, BDO, and Metrobank receive the minimum transaction data required to process deposits and withdrawals to and from your jilli44 account;
• KYC & Identity Verification Partners: Accredited third-party identity verification providers receive copies of your identification documents solely for the purpose of verifying your identity and age in compliance with applicable regulations;
• Fraud Prevention & Security Providers: Specialist fraud detection services receive technical and behavioral data necessary to identify and prevent fraudulent activity on the Platform;
• Regulatory Authorities: The National Privacy Commission, PAGCOR, and other relevant Philippine government agencies may receive your data where we are legally obligated to disclose it;
• Law Enforcement: Where required by a valid court order, subpoena, or law enforcement directive issued under Philippine law;
• Professional Advisors: Legal counsel, auditors, and compliance consultants who are bound by professional confidentiality obligations.

7. Cookies & Tracking Technologies

The jilli44 Platform uses cookies and similar tracking technologies to enhance your user experience, maintain your login session, and collect analytical data about Platform usage. The types of cookies we use include:

• Essential Cookies: Strictly necessary for the Platform to function — including session management, login authentication, and security features. These cannot be disabled without impairing Platform functionality;
• Functional Cookies: Used to remember your preferences such as language settings and responsible gaming limits you have configured;
• Analytical Cookies: Collect aggregated, anonymized data about how players interact with the Platform, enabling us to identify areas for improvement;
• Security Cookies: Used for fraud detection and to identify suspicious access patterns that may indicate unauthorized account access.

You may manage cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to use the jilli44 Platform. jilli44 does not use advertising cookies or permit third-party advertising networks to place tracking cookies on the Platform.

8. Data Retention

jilli44 retains your personal data for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, subject to the following minimum retention periods:

• Account data and KYC documents: Retained for a minimum of five (5) years from the date of account closure, as required by applicable AML regulations and gaming compliance obligations;
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction;
• Gaming activity logs: Retained for a minimum of three (3) years from the date of each gaming session;
• Customer support communications: Retained for a minimum of two (2) years from the date of resolution;
• Marketing consent records: Retained for the duration of your consent and for one (1) year thereafter as evidence of consent.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in a manner that prevents re-identification.

9. Data Security

jilli44 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction:

• All data transmitted between your device and the jilli44 Platform is encrypted using TLS 1.2 / 1.3 SSL encryption;
• Sensitive data including KYC documents and financial information is stored in encrypted form at rest;
• Access to personal data is restricted on a strict need-to-know basis, with role-based access controls and audit logging;
• Our systems are regularly tested for security vulnerabilities through internal reviews and third-party penetration testing;
• All staff with access to personal data receive regular data privacy and security training;
• A documented incident response procedure is in place to contain, assess, and notify in the event of a data security breach.

10. Your Privacy Rights

Under the Data Privacy Act of 2012, you hold the following rights with respect to your personal data held by jilli44:

• Right to Be Informed: The right to know what personal data jilli44 holds about you, how it is processed, and with whom it is shared — as described in this Privacy Policy;
• Right to Access: The right to request a copy of the personal data jilli44 holds about you and information about how it is processed;
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data held in your jilli44 account;
• Right to Erasure (Right to be Forgotten): The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal retention obligations;
• Right to Object: The right to object to the processing of your personal data on the basis of legitimate interests, including profiling for marketing purposes;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller where technically feasible;
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact our Data Protection Officer at [email protected]. We will respond to all verified data subject requests within fifteen (15) days of receipt, consistent with NPC guidelines.

11. Children's Privacy

The jilli44 Platform is strictly intended for adults aged 21 years and above, consistent with the minimum gambling age under applicable Philippine gaming regulations. jilli44 does not knowingly collect personal data from individuals below the age of 21.

If jilli44 becomes aware that personal data has been collected from an individual below the age of 21, the associated account will be immediately suspended, all funds will be held pending investigation, and the personal data of the minor will be securely deleted in accordance with applicable legal requirements. Parents or guardians who suspect that a minor has registered on the jilli44 Platform should contact our support team immediately at [email protected].

12. Cross-Border Data Transfers

In certain circumstances, your personal data may be transferred to, stored in, or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or KYC verification platforms operating internationally.

Where such cross-border transfers occur, jilli44 ensures that adequate safeguards are in place to protect your personal data, including contractual data transfer agreements that impose obligations equivalent to those required under Philippine law. jilli44 will not transfer your personal data to jurisdictions that do not provide an adequate level of data protection without first implementing appropriate safeguards and, where required, obtaining your consent.

13. Changes to This Privacy Policy

jilli44 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory guidance. Material changes will be communicated to registered players via the email address on file or through a prominent notice displayed on the jilli44 Platform, at least seven (7) days before the amended policy takes effect where practicable.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data. The "Effective Date" at the top of this policy indicates when the current version was last updated. Your continued use of the jilli44 Platform following the effective date of any amendments constitutes your acceptance of the revised Privacy Policy.

14. Contact Our Data Protection Officer

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way jilli44 handles your personal data, or if you wish to exercise any of your data subject rights, please contact our Data Protection Officer (DPO):

• Email: [email protected]
• Live Chat: Available 24/7 via the support widget on the jilli44 Platform
• Response Time: We aim to acknowledge all DPO inquiries within 48 hours and resolve them within 15 working days
• Support Hours: 24/7, Philippine Standard Time (PST)

If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines at privacy.gov.ph. jilli44 fully cooperates with all NPC investigations and proceedings.